❓ Help Centre
87bet FAQ — All Your Questions Answered
From opening an account to withdrawing funds — find answers in English to all your questions about 87bet, right here.
Whether you are new to 87bet or a returning player, questions come up from time to time. On this page we have organised the most frequently asked questions into five categories: responsible play, customer support, accounts, casino games, and withdrawals. Every answer is written clearly and directly so you can find a solution quickly. If you cannot find the answer you need, our 24/7 support team is always ready.
Responsible Play
87bet is only for people aged 21 and above. When creating an account, you must confirm that you meet this age requirement. Use of this platform by minors is strictly prohibited, and we enforce this rule responsibly. If age verification is needed, we may ask you to provide an identity document.
You can set a deposit limit from your account settings. This is an optional feature that helps you stay within your budget. Once a limit is set, it cannot be increased before the specified period ends, but it can be reduced with immediate effect. Contact our support team for any help with this.
Problem gambling is a serious matter. If you or someone you know is struggling, let our support team know first — they can activate a temporary break or self-exclusion on your account. You should also talk to a family member or someone you trust, and consider seeking professional mental health support. 87bet always encourages responsible play.
A cooling-off period means temporarily suspending activity on your account for a set amount of time. Self-exclusion is a longer-term break where you choose to step away from the platform. To activate either option, contact our 24/7 live chat or email [email protected]. Your request will be processed promptly.
Access by minors is strictly prohibited at 87bet. If you become aware of such a situation, notify us immediately via [email protected] or live chat. We will verify that account right away and take the necessary action. You can also prevent minors from accessing your device by using a PIN or password.
Customer Support
87bet has two support channels: live chat directly on the site and email. You can send a message to [email protected] for any issue. For a faster resolution, live chat is the most effective option — you get a reply straight away. Phone support and other channels are not currently available.
Yes. The 87bet support team can assist in both Bengali and English. This has been set up with Bangladeshi players in mind so that language is never a barrier. Feel free to ask your question in whichever language you are more comfortable with.
Before contacting support, have the following information ready: the username or email address on your account, a detailed description of the issue, the date and time the issue occurred, and any relevant transaction ID or screenshot. Providing this information will help our team resolve your issue much faster.
87bet support is available seven days a week, 24 hours a day. Whether it is the middle of the night or early morning, you can reach us via live chat or email at any time. Support does not close on Eid or other public holidays, so you can ask for help whenever you need it.
We always try to reply to emails as quickly as possible. For immediate help, live chat is a much faster option. When sending an email, write a brief description of the issue in the subject line and include your account details — this speeds up the process.
Account Questions
No. Each player is only permitted one account at 87bet. Opening multiple accounts using the same name, phone number, or payment wallet is not allowed. In the event of a violation, the accounts in question may be closed and any accumulated bonuses may be cancelled.
Use the "Forgot your password?" option on the login page. A reset link will be sent to your registered email address. Click the link and create a new password. If you no longer have access to your email, contact us via live chat or at [email protected] — we will verify your identity and assist you.
Generally, no. You can log in from any device using your username and password. However, for security purposes, you may be asked to verify via email when logging in from a new device. This is an extra layer of protection for your account.
For a strong password, use a mix of at least 8 characters, numbers, and special symbols. Avoid using your name, date of birth, or easily guessable words. Your username must be unique and may not be changeable after it is set, so choose it carefully at the time of registration.
Registering at 87bet is simple and quick. Go to the site and fill out the registration form — enter your name, email, phone number, and a password of your choice. Confirm that you meet the age requirement and submit the form. Once your email is verified, your account will be active. You can then make a deposit and start playing.
Casino & Table Games
In Baccarat, you place a bet on whether the Player will win, the Banker will win, or the result will be a Tie. The dealer deals two cards to each side. The side whose card total is closest to 9 wins. If the total of the cards exceeds 9, only the last digit counts. It is a simple and popular live casino game.
Each table game has its own betting limits, which are clearly displayed before you play. Tables with lower limits are available for newer players, while tables with higher limits are available for more experienced players. Read the table information carefully before placing a bet.
Yes, both Teen Patti and Andar Bahar are available at 87bet. Teen Patti is a three-card game where the best hand wins. Andar Bahar is a straightforward game — one card is drawn and you bet on whether the next matching card will fall on the "Andar" (inside) or "Bahar" (outside) side. Both can be played with a live dealer.
Yes, in live dealer games, real people — trained dealers — run the game live in front of a camera. You participate through a live video stream on your phone or computer screen. It gives you the experience of a real casino from home, and the results are completely transparent and impartial.
In Roulette, a spinning wheel has numbered slots and a ball is released onto it. You bet on which number the ball will land on, which colour (red or black), or whether it will be an odd or even number. Betting on a specific number pays more but has a lower probability. It is a popular classic casino game.
How to Withdraw Funds
The minimum withdrawal amount at 87bet is ৳500. Requests for less than this amount will not be accepted. Make sure your balance holds at least this amount before making a withdrawal. If a withdrawal request is already being processed, wait for it to complete before submitting a new one.
No. To ensure security, withdrawals can only be made to a wallet — bKash, Nagad, Rocket, or Upay — registered in the same name as the 87bet account holder. Transfers to third-party wallets are not permitted. This rule is in place to protect your funds.
Withdrawal requests are generally processed within 10 to 45 minutes. During peak hours or if verification is required, it may take a little longer. If a request stays pending longer than usual, let us know via live chat and we will check the status directly.
87bet supports withdrawals to four mobile financial services: bKash, Nagad, Rocket, and Upay. Note that Rocket is the mobile wallet of Dutch-Bangla Bank. The process is equally fast for each method. Choose the wallet you prefer and make sure the wallet name matches the name on your 87bet account.
The wagering requirement for the welcome bonus is 15 times the bonus amount — on the bonus portion only, not the total balance. For example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 15 = ৳15,000. After that, any amount won from the bonus can be withdrawn.
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If you could not find the answer to your question, our support team is active 24/7. Chat with us directly via live chat or send us a detailed message by email.
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