87bet's Privacy Policy
Your personal information is completely safe with us — through SSL encryption and strict data protection practices, 87bet is committed to safeguarding your privacy.
87bet ("we", "us", or "the platform") operates a trusted online gaming and betting platform for members in Bangladesh. This privacy policy describes in detail what personal information we collect when you use our website and services, how we use that information, who it may be shared with, and what your rights are.
By continuing to use our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using 87bet's services.
Information We Collect
87bet collects only the information necessary to provide our services. We collect two types of information — information you provide directly, and information collected automatically through your use of the platform.
A) Information Provided Directly
When you create an account, make a deposit or withdrawal, or contact our support team, the following information may be collected:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity documents (if KYC verification is required)
- Payment information (bKash, Nagad, Rocket, or Upay account number)
B) Automatically Collected Information
While you use the platform, our systems may automatically record the following information:
- IP address and device type
- Browser type and language settings
- Login and logout times on the platform
- Pages visited and click patterns
- Gaming activity logs (betting history, win/loss records)
- Cookie and session data
Purpose of Data Use
87bet uses your information only for specific, legitimate, and transparent purposes. We never use your information for sale to third parties without your consent.
- Account Management: To create, verify, and maintain your account.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
- Service Improvement: To personalize and improve your gaming experience.
- Security and Fraud Prevention: To detect and prevent fraudulent activity.
- Age Verification: To ensure services are available only to those aged 21 and above.
- Customer Support: To resolve your inquiries or complaints.
- Marketing Communications: To send relevant offers and updates based on your consent.
- Legal Obligations: To comply with applicable laws and regulations.
Cookies and Tracking Technologies
The 87bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on future visits.
Essential Cookies
These cookies are required for the basic functionality of the website. They are used for tasks such as maintaining login sessions and security verification. These cookies cannot be disabled.
Performance Cookies
These cookies help us understand how users interact with the platform, which is used to improve the quality of our services. They do not collect personally identifiable information.
Preference Cookies
These cookies are used to remember your language preferences, account settings, and gaming preferences. They make your experience more personalized.
Analytics Cookies
These cookies are used to analyze platform traffic and usage patterns. This data is processed in aggregate and is not used to identify any specific individual.
You can manage cookies at any time by changing your browser settings. However, disabling essential cookies may cause some core features of the platform to not work properly.
Sharing Information with Third Parties
87bet does not sell your personal information. However, in certain situations, it may be necessary to share limited information with selected third parties. These situations are detailed below:
Payment Processors
To complete your financial transactions via bKash, Nagad, Rocket, and Upay, we share the necessary payment information with the relevant service providers. This sharing is fully encrypted and is used solely to complete the transaction.
Technology and Software Partners
Game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, and others) receive limited technical data to operate their services. This data does not include any personally identifiable information.
Legal Obligations
87bet may disclose information when required to comply with a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always limited to the minimum necessary.
Business Transfers
If 87bet is involved in a merger, acquisition, or sale of assets, user information may be part of the transferred assets. In any such situation, we will make every reasonable effort to notify you in advance.
Data Security Measures
87bet uses industry-standard security technologies and practices to protect your information. Our security framework is continuously updated to keep your data at the highest level of protection.
SSL Encryption
All data transfers between your platform and our servers are secured with 256-bit SSL encryption.
Access Controls
Only authorized staff can access your data, and they are bound by strict confidentiality agreements.
Regular Audits
Our security systems are regularly tested and any potential vulnerabilities are addressed promptly.
While we make every effort to protect your information, no method of transmitting or storing data over the internet can be claimed to be completely secure. If you notice any suspicious activity, please notify our support team immediately.
Data Retention Period
87bet retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.
Active Account Data
All account information is retained while your account remains active. Even after account closure, certain information may need to be retained for legal or regulatory reasons.
Financial Transaction Records
Records related to financial activity, such as deposit and withdrawal history, may be retained for an extended period in accordance with legal requirements. These records are necessary for audits and dispute resolution.
Inactive Accounts
For accounts that have been inactive for a long period, we may delete unnecessary personal information after contacting you. However, information that must be retained due to legal obligations will remain.
Your Privacy Rights
87bet believes you should have full control over your own information. Your rights are detailed below:
- Right of Access: You have the right to view any personal information we hold about you. Upon request, we will provide you with a copy of your data.
- Right to Rectification: You may request correction of any inaccurate or incomplete information about you. We will correct it within a reasonable time.
- Right to Erasure: In certain circumstances, you may request deletion of your personal information, though it may not be possible to delete all data where legal obligations exist.
- Right to Object: You may object to certain processing activities such as marketing communications or profiling.
- Data Portability: You may request your information in a machine-readable format.
- Withdrawal of Consent: You have the right to withdraw your consent at any time for any processing carried out on the basis of consent.
To exercise these rights, please contact our support team. We will process your request as quickly and appropriately as possible.
Protection of Minors' Data
87bet is strictly an adult platform. Our services are for those aged 21 and above only. We do not knowingly collect any personal information from minors.
If we are informed or have reason to believe that a minor has created an account, we will immediately close that account and delete the collected information.
If you have any concerns as a parent or guardian, please contact us — we will act promptly.
Marketing Communications
With your explicit consent, 87bet may inform you about relevant offers, promotions, and updates. These communications may be sent via email or through the platform.
You may request to opt out of marketing communications at any time. To do so, email [email protected] or let our support team know via live chat. We will action your opt-out request promptly.
Even after opting out of marketing communications, you will still receive necessary notifications related to your account, transactions, and security — these communications are part of the service and are not subject to opt-out.
Policy Changes and Updates
87bet reserves the right to review and update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notification will be sent to your registered email address.
- The first time you log in after a change, you will be informed about the updated policy.
Continued use of the platform after the effective date of the revised policy will be considered your acceptance of the changes. We therefore recommend reviewing this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, 87bet's support team is always here for you. We provide service in Bengali and English 24/7.
Contact Us
Live Chat: Available 24/7 — directly from the platform
Email: [email protected]
Once we receive a privacy-related request, we will process it as quickly as possible. The more clearly you describe your request, the faster we can assist you.
Important Note: This privacy policy should be read together with the Terms and Conditions and Responsible Gaming policy. Together, these documents form the complete legal framework governing the relationship between you and 87bet.